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Administration Officer – Leaving Violence Program

ABOUT NAAFLS

NAAFLS is an Aboriginal Community Controlled Organisation (ACCO) and independent Family Violence Prevention Legal Service (FVPLS). We are the only victim-based Aboriginal legal service in remote communities in the Top End region of the NT.

We have offices in Darwin (Larrakia land), Katherine (Jawoyn, Dagoman and Wardaman land) and Nhulunbuy (Yolŋu land), and service over 40 remote communities within the Top End region spanning from the Tiwi Islands down to Lajamanu, Wadeye and across to Borroloola. We provide culturally sensitive legal advice, assistance, representation, and support to Aboriginal and Torres Strait Islander people in Top End communities who have experienced domestic, family, and sexual violence.

We offer the unique opportunity to work collaboratively alongside client support officers and case workers, which are Aboriginal and Torres Strait Islander identified roles, to ensure that our service is culturally safe and holistic. This holistic and culturally appropriate model of service sets us apart, seeking practical community-based solutions to the most complex legal problems.

Our primary practice areas are family law, child protection, and domestic violence; though we frequently intervene in coronial inquiries, parliamentary inquiries, and other administrative or criminal proceedings as required.

ROLE OVERVIEW

This role involves providing support to the Leaving Violence Program (LVP) Team and where required the wider NAAFLS Team. This role will be responsible for providing administrative support in addition to organisational compliance. It requires strong organisational, written and verbal communication skills.

KEY RESPONSIBILITES

  1. Oversee and arrange travel for LVP staff including accommodation, travel allowance and related bookings.
  2. Oversee and arrange travel and accommodation where required for LVP clients.
  3. Arrange and manage relevant permits for staff travelling to communities.
  4. Arrange maintenance and co-ordination of the LVP fleet of vehicles.
  5. Issue purchase orders through Xero accounting program as required.
  6. Assist HR where required in the maintenance and compliance of certifications, records and other tasks.
  7. Troubleshoot and resolve IT issues for staff, including hardware, software and network problems.
  8. Provide administration support for LVP Team Meetings including setting up equipment where required.
  9. Provide back-up to the Receptionist position if required.
  10. Participate in organisational wide meetings, workshops and planning sessions as required.
  11. Undertake training/professional development as required.
  12. Undertake other duties as reasonably directed.


SELECTION CRITERIA

  1. Ability to provide a high level of customer service to internal and external clients while maintaining confidentiality and sensitivity.
  2. Knowledge and experience in administrative procedures.
  3. Demonstrated ability using a range of computer programs and databases.
  4. Excellent attention to detail and proven ability to exercise initiative, determine workload priorities and complete tasks within required timeframes.
  5. Ability to work proactively without direct supervision.
  6. Demonstrated ability to perform as a reliable, productive and constructive team member.
  7. Must obtain a Working With Children Clearance (WWCC) and a satisfactory Criminal History Check.
  8. Possess a current ‘C’ Class NT Drivers Licence.
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